FAQ

Our team are trained to interpret your brief and translate it into a wholly unique and tailored designthat is entirely representative of you, and not us. As such, the designs that we create vary widely from project to project, and we really enjoy the research and variety of working through many types of design styles. Working with people in their homes is a very special privilege, and we take that role very seriously. So whilst we may not impress a particular design style on our clients, we do try in all cases to create a sense of comfort and relaxation in every project, regardless of its design style. We tend to shy away from spaces that feel overly contrived or staged, but rather endeavour to create an interesting and dynamic blend of cohesion and character through a home. We love to enhance architectural features with beautiful interior design that feels inherent to our clients.

Each project we undertake is unique in terms of size and scope of service, and can be anything from a full house build to a room design. Our design fees are charged hourly and billed monthly. Our rates are the same for all projects, regardless of size or project location. Each member of our team has a billable rate, which is outlined to you on our discovery call, alongside an estimate of what the overall fee estimate is likely to be for the entire project. This is always subject to change depending on how a project evolves, but most projects are straightforward in terms of process, and we are very well versed at moving through our project stages in an efficient manner once we are appointed on time. That being said, the cost of this service is certainly not insignificant, and if it is a large construction project, we may be working on it anywhere from 1-3 years. Smaller scale projects can be designed and completed anywhere between 4 and 12 months.

Ideally, your Interior Designer is involved from the very outset of your project. If it is a construction project, we would need to be involved anywhere from 6- 12 months in advance of construction commencement. This is to allow enough time to design the space in collaboration with you, and prepare all the technical framework necessary for the design to be tendered, costed and built. If it is a refurbishment, we would need to be involved anywhere from 2-6 months in advance of design installation.

This service is particularly useful for those embarking on a Home Renovation or Construction project, be it a full home or a portion of a home, and is suited to both self-builders and those who will have a building Contractor. Typically, most clients innately know if they will need expert help with a project, be it because of time constraints or lack of knowledge. Most are fearful of making costly mistakes and engage our services so they can have the confidence to take their project forward and implement it to the desired standard. In terms of cost, it is less expensive than our Full Design Service, and so it is a more cost-effective way of engaging our services.

For E-Design, we work with you as our client, and you take that information forward to implement with your Building team, trades, vendors and suppliers. In our Full Design Service, we provide a fully comprehensive Interior Architecture, Interior Design and Interior Styling service for the project from pre-construction to project completion. During this process, we liaise with architects, contractors and tradespeople throughout the build process, and retailers, suppliers & vendors for finishes, fixtures & accessories for the Interior fit-out. In Summary, E-Design is a more "hand-off" service, and Full Design is a more "hands-on" service.

This varies widely depending on the Scope of service. It is typically a combination of a Concept Design Presentation, supported by Technical Detail drawings and FF&E Specification schedules as necessary.

Should you choose to engage us for this service, we will outline an agreed schedule of works and a timeline for deliverables. Once this service is complete, there is no after-service from us as we will have provided with you the agreed information necessary as per your scope of service. You can, however, book an Online Consultation at any time if there are questions / decisions you are uncomfortable making, if there are design variations, or you simply just want to run through things with us as you progress through the project implementation stage.

Booking an Online Garden Consultation does not guarantee further work, as our availability can be limited. If you're interested in a more comprehensive garden design service, we recommend scheduling a discovery call to check on our availability and discuss the specifics of your project. Please note that while we can offer a full design service, we do not visit sites or manage construction directly—clients are responsible for managing the implementation with their chosen contractors.

Our Online Garden Consultations are primarily advisory sessions, and there is no formal after-service. However, many of our clients continue to book further consultations as they progress through their garden projects. If you need ongoing support or would like to expand your project’s scope, follow-up consultations are available to address new challenges and refine your design.

Following an Online Garden Consultation, we may provide sketches, mood boards, and design notes based on our discussion. Since these consultations focus on offering expert advice rather than delivering full designs, you’ll need to take notes during the meeting to get the most value. These takeaways will provide clarity and direction for you to implement the recommended changes or continue the design process.

During an Online Consultation, we offer targeted advice for your garden design, whether it’s related to layout planning, selecting plants, creating specific zones, or planning lighting. This session is designed to provide immediate solutions and expert input on any aspect of your garden design. In comparison, a Workshop session goes deeper into hands-on design work, allowing us to create detailed plans and select specific materials or plants in real-time. Many clients start with an Online Consultation and later schedule a Workshop to further develop the design.

These sessions are ideal for clients looking to design a garden from scratch, or for those needing guidance on improving or reimagining an existing outdoor space. We can assist with a wide range of topics, including plot layout, planting schemes, zoning, outdoor kitchen designs, lighting, and other special features you wish to incorporate into your garden.

Booking an Online Consultation doesn’t guarantee further work, as we have limited availability due to a busy project schedule. If you’re interested in a full-service design project, we recommend scheduling a discovery call to check our availability before proceeding with an Online Consultation. Please note that we don’t take on construction projects once they’ve already begun, but room design services are available when our schedule permits.

Our Online Consultations are advice-driven sessions, and there is no formal after-service. However, many clients book follow-up consultations or Workshop sessions as they progress with their project. These repeat sessions allow us to dive deeper into design elements or help you through later stages of the process as your project evolves.

After an Online Consultation, we may provide you with informal mood boards, sketches, or notes to help visualize our recommendations. As these sessions focus on advice, there may not always be detailed assets to take away, but we encourage you to take notes during the meeting to maximize the value of the consultation. You'll walk away with clear direction and actionable insights for your project.

An Online Consultation offers advice on your interior design project, providing on-the-spot solutions for layout, furniture placement, and finishes. These consultations are ideal for gaining expert advice in an ad-hoc, flexible format. In contrast, a Workshop session allows for deeper collaboration, where we conceptualize designs, select final finishes like flooring and tiles, and pull together design elements in real-time. Many clients first book an Online Consultation to refine their layouts before booking a Workshop for more hands-on design work.

These sessions are particularly useful for those embarking on either a Construction project or a Design Project. For a Construction Project, we typically work through the Plans and Layouts, progressing to Lighting Design, Kitchen Design, Bathroom Designs or any other areas as required in subsequent sessions to guide you through the build process. For a Design Project, we can give advice on Room Designs, from Furniture suggestions through to Colour scheming ideas.

We require time to complete the entire E-Design Service with you prior to it commencing on site. This service typically takes between 2-6 months, depending on the size of the project, and when we are available to commence works with you. It is always best to get in touch as soon as you are thinking about a project to ensure you make your way into our Project Pipeline. Unfortunately we cannot offer this service to you if your project has already commenced, but we can help you with advice and guidance through our Online Consultation services.